PRIVACY POLICY FOR GOALS101 DATA SOLUTIONS PRIVATE LIMITED

INTRODUCTION

Goals101 Data Solutions Private Limited (“Company / We / Us / Our”) is inter alia engaged in the business of cards linked marketing, purchase data driven marketing, recommendation engine and location based offers and data analytics in partnership with leading banks in India and abroad. This Privacy Policy (“Privacy Policy”) applies to the personal information we collect on our website ‘https://www.goals101.ai/’ (“Website”). By using the Website you confirm that you accept the terms of this Privacy Policy and that you agree to abide by them. This Privacy Policy is incorporated into and subject to the Terms of Use.

We value the trust you place in us. That is why we insist upon the highest standards for secure transactions and customer information privacy. This Privacy Policy applies to the personal information we collect on the Website. This Privacy Policy describes the types of personal information we collect on the Website, how we may use that information and with whom we may share it. We also tell you how you can reach us to ask us to update your preferences regarding how we communicate with you or answer any questions you may have about our privacy practices.

When you access the Website you accept, without limitation or qualification, the Privacy Policy set forth below and any additional terms of use set forth in the Website. This Privacy Policy constitutes a binding legal agreement between you and us. If you do not agree to the Privacy Policy, you have no right to obtain information from or otherwise continue using the Website. Failure to use the Website in accordance with the Privacy Policy may subject you to civil and criminal penalties.

We reserve the right to modify or update this Privacy Policy at any time and changes will become effective immediately upon posting. You are requested to check for updates to the Privacy Policy periodically.

INFORMATION WE OBTAIN

We obtain the following forms of information from you:

Information You Submit

You may choose to provide us with personal information through the Website, like:

  1. Contact information, such as your name, address, telephone number and email address.
  2. Your profile, messages you send on the Website, searches conducted by you and the reviews submitted by you.
  3. Information obtained from the account you use to login to the Website.
  4. Personal information in communications and other content you submit or share, such as photographs and video clips.
  5. Information about services received/ rendered on the Website.
  6. Your location.

Information We Collect By Automated Means
If you use the Website, we may collect the following information by automated means:

  1. The type of device you use and its operating system.
  2. Identification details of your device (e.g., unique device identifier).
  3. Internet protocol (“IP”) address.
  4. Information about your use of the Website.

De-Identified and Non-Personally Identifiable Information

We may de-identify personal information that we have collected from you through the Website and combine it with de-identified information about other users, information from third parties, and/or publicly available information.

Website Visitorship Information

We gather information from the Website activity, such as data on the number of people who visit the Website, the pages they visit, the duration of their stay, etc. Website Visitorship Information includes:

  1. Collected on an aggregate, anonymous basis, which means no personal identifiable information is associated with this data.
  2. Gathered through the use of web server logs and cookies.

USE OF INFORMATION COLLECTED

We store the information collected from the Website, which is used mainly to enhance the end user experience. The information is processed and analysed by automated means to offer a variety of features that you get from using the Website. The information will be used for advanced analytics to offer additional insightful features in future. We may also anonymise (de-personalise) your information we collect and combine it with other information sources for the purpose of advanced analytics and future use cases.

STORAGE AND MAINTENANCE OF INFORMATION COLLECTED

Although we may store or track information about you, however, we shall not be obligated to do so and may delete any information and records, in whole or in part, solely at our discretion.

DISCLOSURE OF INFORMATION

Our customer’s privacy is extremely important to us. However, we may disclose certain information obtained due to the following:

  1. To our employees, in order to diagnose and resolve any problems or to provide support to you.
  2. To any other person, who perform services on our behalf, including credit-card and billing, survey administration, technical or customer support, shipping, and provision of email and data analytics.
  3. To the business partners, who can alert you about the new services. Upon receipt of any alert if you desire to be removed from such alert list, you may inform the sender or unsubscribe from the list as provided in each mail alert.
  4. If we are required to do so by law, regulation or legal process, such as a court order or in response to legal requests by government agencies or when we believe disclosure is necessary or appropriate to prevent physical, financial or other harm, injury or loss or in connection with an investigation of suspected or actual unlawful activity.

USE OF COOKIES

Some pages on the Website use “cookies,” which are small files that the Website places on your hard drive for identification purposes. These files are used for Website registration and customisation the next time you visit us. Your web browser may allow you to be notified when you are receiving a cookie, giving you the choice to accept it or not. By not accepting cookies, some pages may not fully function and you may not be able to access certain information on the Website.

SECURITY OF DATA

We and our partners maintain commercially reasonably measures to maintain information security and prevent it from unauthorized access. However, no security is fool-proof and in case we become aware of any breach of security of your information, we will notify you using the email address that we have. If you do not agree to the terms discussed above, you should exit our Website or stop using the same. When you access our Website, you acknowledge that you have read and agreed to abide by the terms described above.

LINK TO THIRD PARTY WEBSITES

Our Website may contain links to third party websites/ apps, which are not under our control. We have no responsibility or liability for and we make no representations whatsoever about any other website that you may have access to through our Website. These linked sites are only for your convenience, and therefore, you access them at your own risk. The inclusion of such links does not imply that we endorse or accept any responsibility for the content or uses of such websites.

SOCIAL MEDIA WIDGETS

Our Website includes social media features, such as the Facebook like button and widgets, such as the share this button or interactive mini-programs that run on the Website. These features may collect your IP address, which page you are visiting on the Website, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on the Website. Your interactions with these features are governed by the Privacy Policy of the Company providing it.

RETENTION OF PERSONAL INFORMATION

Your personal data processed by Goals101 are kept in a form which permits your identification for no longer than is necessary for the purposes for which the personal data are processed in line with legal, regulatory or statutory obligations.
At the expiry of such periods, your personal data will be deleted or archived to comply with legal retention obligations or in accordance with applicable statutory limitation periods.

DATA SUBJECT RIGHTS

Subject to applicable law, regulations and/or banking industry guidelines, you may have the right to invoke a data subject right in relation to your personal data being processed by Goals101.
Goals101 may be allowed by law, in case of excessive or manifestly unfounded request, to charge a fee for fulfilling your request, subject to applicable conditions.

The rights that you can invoke as a data subject can be:

RIGHT OF ACCESS

You have the right to obtain from Goals101, confirmation as to whether or not personal data concerning you is being processed, and, where that is the case, access to the personal data and the following information:

  1. The purposes of the processing
  2. The categories of personal data concerned
  3. The recipients or categories of recipient to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations
  4. Where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period
  5. The existence of the right to request from Goals101 rectification or erasure of your personal data or restriction of the processing of such data or to object to such processing
  6. The right to lodge a complaint with a supervisory authority
  7. Where the personal data are not collected from the data subject, any available information as to their source
  8. The existence of automated decision-making, including profiling, and meaningful information about the logic involved

RIGHT TO RECTIFICATION

You shall have the right to obtain from Goals101 without undue delay the rectification of inaccurate personal data concerning you.

RIGHT TO ERASURE

Except in very specific cases where provided by law, you have the right to obtain from Goals101 the erasure of personal data concerning you without undue delay where one of the following grounds applies:

  1. The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed
  2. You withdraw your consent on which the processing is based and there is no other legal ground for the processing
  3. You object to the processing and there are no overriding legitimate grounds for the processing
  4. The personal data have been unlawfully processed
  5. The personal data have to be erased for compliance with a legal obligation to which Goals101 is subject

TRANSFERRING YOUR PERSONAL INFORMATION
We do not sell your contact information to other marketers. As a global company, we may share your personal information with our offices around the world. While doing so, we will ensure that your personal information is handled and safeguarded as per this policy.

OVERSEAS TRANSFERS OF YOUR PERSONAL DATA
Your personal data will be transferred to, and stored at, locations in India and other office where we currently have or will build presence. It may also be accessed and processed by our personnel and the personnel of our partners, affiliates and third-party service providers, who may operate in or outside India. We may transfer your personal information to servers located outside the country in which you live or to affiliates or other trusted third parties based in other countries so that they may process personal information on our behalf.
When personal data is transferred from the EU to outside the EU, we shall do so as per applicable laws.

FORCE MAJEURE

Notwithstanding anything contained in this Privacy Policy or elsewhere, we shall not be held responsible for any loss, damage or misuse of your user information, if such loss, damage or misuse is attributable to a Force Majeure Event. “Force Majeure Event” shall mean any event that is beyond our reasonable control and shall include without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, network errors, computer hacking, technical snags, unauthorized access to computer data and storage device, breach of security and encryption and any other like event beyond our control.

CHANGE IN PRIVACY POLICY

We reserve the right to update, modify and amend the any of the terms of our Privacy Policy, at any time without prior intimation to you. We shall not be liable for any failure or negligence on your part to review the updated Privacy Policy before accessing or using the Website. Your continued use of the Website, following changes to the Privacy Policy, will constitute your acceptance of those changes.

CONTACT US

If you have any concerns or questions in relation to our Website or this Privacy Policy, you may address them to our grievance officer at:

E-mail: info@goals101.ai

or

Tel: +91-11-4111 2722

or

Physical Address: 20, 3rd Floor, Near Modi mill, Okhla Phase III, Okhla Industrial Estate, New Delhi, India – 110020